Family Service Society, Inc. is a non-profit human service agency serving the Corning, NY, community since 1918.
Our non-profit Professional Training Institute program has been providing training opportunities since 1996. Our goal is to provide high-quality, low-cost training to local and national attendees.
Our non-profit Professional Training Institute program has been providing training opportunities since 1996. Our goal is to provide high-quality, low-cost training to local and national attendees.
***UPCOMING TRAINING EVENTS***
Trauma-Informed Stabilization Tools:
Strategies for Identifying Arousal States and Supporting Client Regulation Through Evidence-Informed Coping Skills
Presenter: Daphne Fatter, Ph.D.
Date: Tuesday, August 18, 2026
Time: 1:00 PM - 4:00 PM (EST)
Format: Live Interactive Webinar via Zoom
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
CLICK HERE FOR MORE DETAILS ABOUT THIS WEBINAR
CLICK HERE FOR DR.FATTER'S ONLINE REGISTRATION FORM
Learning how to navigate clients’ emotional window of tolerance to support stabilization
are key factors in providing trauma-informed care. In this three hour training, Dr. Fatter
will review the impact of traumatic stress on the brain in tangible ways to help clinicians
better conceptualize how trauma alters the body’s arousal system. Dr. Fatter will discuss
in detail symptoms of hyper-arousal, and hypo-arousal states of the autonomic nervous
system. This will help clinicians know signs of what state clients are in and help
clinicians be able to educate clients about their nervous system. Coping skills for hyper-
arousal and hypo-arousal will be demonstrated to provide clinicians with practical tools
to serve their clients.
Learning Objectives:
Strategies for Identifying Arousal States and Supporting Client Regulation Through Evidence-Informed Coping Skills
Presenter: Daphne Fatter, Ph.D.
Date: Tuesday, August 18, 2026
Time: 1:00 PM - 4:00 PM (EST)
Format: Live Interactive Webinar via Zoom
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
CLICK HERE FOR MORE DETAILS ABOUT THIS WEBINAR
CLICK HERE FOR DR.FATTER'S ONLINE REGISTRATION FORM
Learning how to navigate clients’ emotional window of tolerance to support stabilization
are key factors in providing trauma-informed care. In this three hour training, Dr. Fatter
will review the impact of traumatic stress on the brain in tangible ways to help clinicians
better conceptualize how trauma alters the body’s arousal system. Dr. Fatter will discuss
in detail symptoms of hyper-arousal, and hypo-arousal states of the autonomic nervous
system. This will help clinicians know signs of what state clients are in and help
clinicians be able to educate clients about their nervous system. Coping skills for hyper-
arousal and hypo-arousal will be demonstrated to provide clinicians with practical tools
to serve their clients.
Learning Objectives:
- Describe four ways that traumatic stress impacts the brain.
- Identify at least two signs of when clients are either hyper-aroused or hypo-aroused in trauma treatment.
- Demonstrate at least three trauma-informed coping skills to help support stabilization and navigate acute distress.
Using Art Responsibly as a Non-Art Therapist
Presenter: Lorie White, LCAT
Date: Wednesday, September 16, 2026
Time: 9:00 AM - 12:00 PM (EST)
Format: In-Person Training at Family Service Society, Inc., 280 Princeton Ave. Ext., Corning, NY
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
REGISTRATION COMING SOON
This 3-hour training helps providers understand how to use art responsibly within their professional roles without misrepresenting their services as art therapy. Participants will examine ethics, scope of practice, boundaries, trauma-aware facilitation, and referral considerations, and will leave with practical strategies for integrating art-based activities safely and appropriately.
Learning Objectives:
Presenter: Lorie White, LCAT
Date: Wednesday, September 16, 2026
Time: 9:00 AM - 12:00 PM (EST)
Format: In-Person Training at Family Service Society, Inc., 280 Princeton Ave. Ext., Corning, NY
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
REGISTRATION COMING SOON
This 3-hour training helps providers understand how to use art responsibly within their professional roles without misrepresenting their services as art therapy. Participants will examine ethics, scope of practice, boundaries, trauma-aware facilitation, and referral considerations, and will leave with practical strategies for integrating art-based activities safely and appropriately.
Learning Objectives:
- Distinguish between supportive use of art and art therapy.
- Identify ethical scope-of-practice issues related to art-based activities.
- Maintain professional boundaries when using creative interventions.
- Apply trauma-aware and culturally responsive facilitation practices.
- Recognize when referral to an art therapist is appropriate.
- Communicate clearly about the purpose and limits of art-based work.
Words Matter: Strengths-Based Documentation for Human Service Professionals
Presenter: Cynthia Gee, Psy.D.
Date: Wednesday, October 14, 2026
Time: 10:00 AM - 12:00 PM (EST)
Format: Live Interactive Webinar via Zoom
Cost: $39 (Includes 2.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
The target audience is open to all human service professionals, with a focus on entry-level staff. The training will include case examples and opportunities for participants to practice rewriting documentation in real time.
REGISTRATION COMING SOON
The words we use in documentation matter. In human service and behavioral health settings, professionals are required to document challenges, risks, and areas of concern. However, the way this information is written can impact how individuals are perceived and how clearly information is communicated to others.
This training focuses on how to document concerns in a professional, objective, and respectful way. Participants will learn how to move away from language that is absolute, vague, or judgmental and instead use clear, specific, and behavior-based descriptions.
Using real-world examples, participants will practice rewriting common documentation statements. For example, changing statements such as "Client lies” to more accurate and objective language such as “Parent reports client has been dishonest about their whereabouts approximately two times per week.”
The goal of this training is not to remove important clinical information, but to strengthen how it is written so that documentation remains clear, professional, and appropriate for clinical, legal, and insurance purposes.
Learning Objectives:
Presenter: Cynthia Gee, Psy.D.
Date: Wednesday, October 14, 2026
Time: 10:00 AM - 12:00 PM (EST)
Format: Live Interactive Webinar via Zoom
Cost: $39 (Includes 2.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
The target audience is open to all human service professionals, with a focus on entry-level staff. The training will include case examples and opportunities for participants to practice rewriting documentation in real time.
REGISTRATION COMING SOON
The words we use in documentation matter. In human service and behavioral health settings, professionals are required to document challenges, risks, and areas of concern. However, the way this information is written can impact how individuals are perceived and how clearly information is communicated to others.
This training focuses on how to document concerns in a professional, objective, and respectful way. Participants will learn how to move away from language that is absolute, vague, or judgmental and instead use clear, specific, and behavior-based descriptions.
Using real-world examples, participants will practice rewriting common documentation statements. For example, changing statements such as "Client lies” to more accurate and objective language such as “Parent reports client has been dishonest about their whereabouts approximately two times per week.”
The goal of this training is not to remove important clinical information, but to strengthen how it is written so that documentation remains clear, professional, and appropriate for clinical, legal, and insurance purposes.
Learning Objectives:
- Identify words and phrases in documentation that are vague, absolute, or judgment-based.
- Describe the difference between opinion-based statements and objective, behavior-based documentation.
- Rewrite documentation to include specific, observable, and measurable information.
- Demonstrate the use of professional and objective language when documenting client behaviors and concerns.
- Apply strategies to ensure documentation is professional, clear, and appropriate for clinical and regulatory review.
Creative Interventions for Trauma Without Re-Traumatization
Presenter: Lorie White, LCAT
Date: Friday, November 6, 2026
Time: 9:00 AM - 12:00 PM (EST)
Format: In-Person Training at Family Service Society, Inc., 280 Princeton Ave. Ext., Corning, NY
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
REGISTRATION COMING SOON
This 3-hour training is designed for providers who want to use creative interventions in trauma-informed, safe, and ethically grounded ways. Participants will explore how expressive and creative approaches can support regulation, communication, connection, and resilience while minimizing the risk of overwhelm, dysregulation, or re-traumatization.The training highlights key principles for pacing, choice, sensory awareness, emotional safety, and relational attunement when introducing creative activities in clinical, school, or community settings. Participants will learn how to recognize signs that an intervention may be activating trauma responses, how to adapt activities to support stabilization, and when to pause, redirect, or refer for additional clinical support.
Attendees will leave with practical strategies for facilitating creative experiences that are trauma-informed, developmentally appropriate, culturally responsive, and aligned with their professional role.
Learning Objectives:
Presenter: Lorie White, LCAT
Date: Friday, November 6, 2026
Time: 9:00 AM - 12:00 PM (EST)
Format: In-Person Training at Family Service Society, Inc., 280 Princeton Ave. Ext., Corning, NY
Cost: $49 (Includes 3.0 Contact Hours of Continuing Education Credits - NY Social Workers, LMHCs, LCATs, LMFTs, NBCC, OASAS)
REGISTRATION COMING SOON
This 3-hour training is designed for providers who want to use creative interventions in trauma-informed, safe, and ethically grounded ways. Participants will explore how expressive and creative approaches can support regulation, communication, connection, and resilience while minimizing the risk of overwhelm, dysregulation, or re-traumatization.The training highlights key principles for pacing, choice, sensory awareness, emotional safety, and relational attunement when introducing creative activities in clinical, school, or community settings. Participants will learn how to recognize signs that an intervention may be activating trauma responses, how to adapt activities to support stabilization, and when to pause, redirect, or refer for additional clinical support.
Attendees will leave with practical strategies for facilitating creative experiences that are trauma-informed, developmentally appropriate, culturally responsive, and aligned with their professional role.
Learning Objectives:
- Define core principles of trauma-informed practice as they relate to creative interventions.
- Identify risk factors and warning signs that a creative activity may contribute to dysregulation, overwhelm, or re-traumatization.
- Describe the role of pacing, choice, predictability, and emotional safety in trauma-informed creative work.
- Apply strategies to modify creative interventions based on developmental needs, sensory sensitivities, cultural context, and trauma history.
- Recognize when to pause, ground, redirect, or discontinue an intervention in response to signs of distress.
- Differentiate between supportive creative facilitation and interventions that require specialized trauma or clinical treatment expertise.
- Implement practical, trauma-aware creative approaches that promote regulation, empowerment, and resilience.
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PROFESSIONAL TRAINING INSTITUTE
The Family Service Society Professional Training Institute provides and sponsors high quality educational conferences and workshops pertaining to mental health, psychological and sociological issues for:
CONTINUING EDUCATION INFORMATION Family Service Society, Inc.'s Professional Training Institute is approved to provide continuing education for the following disciplines: NY State Licensed Creative Arts Therapists Family Service Society, Inc. is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0022. NY State Licensed Marriage & Family Therapists Family Service Society, Inc. is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists. #MFT-0033 NY State Licensed Mental Health Counselors Family Service Society, Inc. is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0058. NY State Board for Social Work Family Service Society, Inc., SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0071. NBCC Family Service Society, Inc. has been approved by NBCC as an Approved Continuing Education Provider, ACEP #5930. Programs that do not qualify for NBCC credit are clearly identified. Family Service Society, Inc. is solely responsible for all aspects of the programs. OASAS Family Service Society, Inc. is a New York State OASAS-approved education and training provider (Provider #0290). Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors The State Board of Social Workers, Marriage and Family Therapists and Professional Counselors recognizes Family Service Society (as a sponsor approved by the National Board of Certified Counselors NBCC - #5930), to be a pre-approved provider of continuing education programs for Social Workers (Sec. 47.36), Marriage and Family Therapist (Sec. 48.36), and Professional Counselors (Section 49.36). |
For more information about the Professional Training Institute, please contact Janalee Orfanides at [email protected] or by phone at 607-542-5330 (cell phone) |
Telephone607-962-3148
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for comprehensive information and referral to the services and support you need in Steuben. Chemung, Allegany, Schuyler, and Yates Counties Dial 2-1-1 or 1-800-346-2211 or visit: www.211helpline.org
