Position Openings - as of 6/9/21


Parent Educator:

COME AND MAKE A DIFFERENCE IN THE LIVES OF CHILDREN AND FAMILIES! Family Service Society, Inc. is interviewing for hourly, full-time Parent Educator for the Family Focus Program.

The Parent Educator is responsible for in-home therapeutic intervention with families at risk of having children placed in foster care due to child abuse and/or neglect. Therapist will provide individual, family, and/or couples therapy as appropriate, as well as crisis intervention, linkage to necessary services, and individualized parenting education.

Experience working with children and parents is a plus Good written and verbal communication skills, positive solution-focused attitude, excellent teamwork, ability to communicate and coordinate services with other providers, excellent time management skills, and timely and thorough documentation of services are required. Criminal background check conducted. Valid NY State Driver's License and auto insurance which meet agency standards are mandatory. Reliable transportation is required. EOE


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Licensed Mental Health Therapist (LMSW, LCSW, or LMHC)

COME AND MAKE A DIFFERENCE IN THE LIVES OF CHILDREN AND FAMILIES! Family Service Society, Inc. is interviewing for hourly, full-time NYS Licensed Mental Health Therapists (LMSW, LMHC, LCSW). Professional License must be in good standing and current. Therapist is responsible for client assessment, developing a mutually agreed upon treatment plan, and delivery of therapeutically sound interventions to provide outpatient counseling to children, adolescents, and families, in community settings throughout Steuben County. Therapist will need to utilize their experience, education, age-specific knowledge, and cultural competence to assist children and families in achieving positive and successful outcomes. Supervision provided toward clinical licensure and "R" privilege for Social Workers. Good written and verbal communication skills, positive solution-focused attitude, excellent teamwork, and timely and thorough documentation of services are required. Criminal background check conducted. Valid NY State Driver's License and auto insurance which meet agency standards are mandatory. Reliable transportation is required. EOE

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Administrative Assistant/Billing Specialist:

Family Service Society, Inc. is looking for an Administrative Assistant for our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As an Administrative Assistant, you will be the first point of contact for our organization. You will welcome clients and greet people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as an Administrative Assistant, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. This role may require working 2 evenings per week.
Ultimately, an Administrative Assistant’s duties and responsibilities are to ensure the front desk welcomes clients positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
  • Federal Billing
  • Greet and welcome clients as soon as they arrive at the office
  • Check in clients/check out clients
  • Answer, screen and forward incoming phone calls, as well as perform reminder calls to clients about upcoming appointments
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Maintain appointments in therapist’s calendars
  • Perform other clerical receptionist duties such as preparing paperwork for next day’s clients, data entry/Clinic Tracker, filing, photocopying, transcribing and faxing
  • Accounts receivable
  • Collect client payments
  • Prepare bank deposits
  • Perform duties as instructed by the Office Manager
  • Coordinate Building Maintenance
    • Oversee all requests for repair for all four locations.  Obtain quotes when needed and make sure all repairs are completed. 
    • Suggest updates needed to maintain buildings
    • Negotiate garbage pick-up for two locations
    • Oversee all facilities related contracted services
    • Maintain all equipment in each location
Requirements
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Experience in Coordination of Building Maintenance is a plus
  • Associates Degree in a related field
Send letter of interest and resume to: 
Erinn Charlanow, SHRM-CP
Director of Human Resources
Family Service Society, Inc
280 Princeton Ave Ext, Corning, NY 14830
Phone: 607-962-3148
Fax: 607-962-8422
charlanowe@familyservicesociety.org